At Travostay, your peace of mind is our top priority. We are committed to building a safe, secure, and trustworthy community for both travelers and hosts.
Verified Properties & Hosts
Every villa listed on Travostay goes through a thorough verification process. We ensure:
- Authentic property details and photos
- Legitimate host identity checks
- Accurate descriptions and amenities
Secure Payments
We use trusted and encrypted payment gateways to ensure your transactions are safe and seamless. No payments are processed outside the platform, eliminating risk.
Transparent Reviews
Guests can leave honest feedback after their stay, helping future travelers make informed choices. We do not allow fake or manipulated reviews.
Real People, Real Support
Need help during your trip or booking? Our support team is available via chat, phone, or email to assist with any concerns—before, during, or after your stay.
Zero Tolerance Policy
We do not tolerate:
- Discrimination of any kind
- Illegal or unsafe behavior
- Misuse of property or the platform
Violations may lead to removal from the platform or legal action, if necessary.
Flexible Booking & Cancellation Policies
We support clear and flexible cancellation options that are visible before booking. In case of emergencies or disputes, Travostay will step in to help mediate a fair solution.
Data Privacy
Your personal information is protected and used only for purposes aligned with your experience on the platform. Read more in our Privacy Policy.
Host Protection & Guest Confidence
- For Hosts: We offer optional damage coverage and support in handling guest-related issues.
- For Guests: We ensure properties meet safety and hygiene standards, especially for families, groups, and solo travelers.
Your Journey, Safe and Sound
At Travostay, we’re not just connecting homes—we’re creating safe spaces. Whether you’re exploring the hills or listing your vacation home, you’re in safe hands with us.
