At Travostay, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services.
By accessing Travostay, you agree to the terms of this policy.
1. Information We Collect
a. Information You Provide:
- Name, email address, and phone number when creating an account
- Billing and payment details for bookings
- Property details if you are a host
- Any communication with our support team
b. Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Usage data, such as pages visited and time spent
c. Cookies and Tracking Technologies:
We use cookies to personalize your experience, analyze traffic, and improve our services. You can modify cookie settings through your browser at any time.
2. How We Use Your Information
We use the data collected to:
- Process and manage bookings and payments
- Communicate with users (confirmations, support, offers)
- Improve website functionality and user experience
- Verify identity and prevent fraudulent activities
- Provide marketing and promotional content (only if you opt-in)
3. How We Share Your Information
We do not sell your data. However, we may share information with:
- Hosts to confirm and manage bookings
- Payment gateways to process transactions
- Third-party service providers (only as necessary to provide services)
- Legal authorities, if required by law
4. Data Protection and Security
We implement industry-standard security measures to protect your information:
- SSL encryption on all data transmissions
- Secure servers and encrypted storage
- Restricted access to personal data
5. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Edit or update your information
- Request deletion of your account
- Opt out of marketing communications
For any of these requests, please contact us at: hello@travostay.com
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
7. Children’s Privacy
Travostay is not intended for use by children under 18. We do not knowingly collect personal data from minors.
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our platform implies acceptance of the updated terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, feel free to reach out to us:
📧 Email: hello@travostay.com
📞 Phone: +91-7057112312
📍 Address: EDEN, Plot No 17, Near Swami Samarth Math, Nangargaon, Lonavala, Maharashtra – 410401
