We’re here to make your Travostay experience smooth, safe, and stress-free. Whether you’re a traveler planning your next escape or a host managing your villa, our support team is just a click away.
Need Help Right Now?
Our support team is available to assist you with:
- Booking issues or cancellations
- Payment or refund queries
- Listing assistance for hosts
- Technical support and bug reports
- General questions about using Travostay
📧 Email Support: support@travostay.com
📞 Phone: +91-7057112312
🕒 Timings: 9 AM – 9 PM (All Days)
💬 Live Chat: Available on the bottom-right of your screen
Self-Help Resources
Frequently Asked Questions (FAQ)
Get quick answers to common queries:
- How do I book a villa?
- How do I list my property?
- What’s Travostay’s cancellation policy?
- Is it safe to pay online?
User Guides
Step-by-step guides for:
- Booking a villa
- Managing your booking
- Becoming a verified host
- Setting up your listing
Troubleshooting
Encountering a technical issue or error? Try these:
- Clear your browser cache and cookies
- Try another browser or device
- Check your email spam/junk folder for missed communication
- Still stuck? Contact us directly and we’ll help you fix it fast.
Community Support (Coming Soon)
Join the Travostay Community Forum to connect with other travelers and hosts, share tips, and get real-time advice.
Feedback & Suggestions
We’re always listening. If you have ideas to improve Travostay, we’d love to hear from you.
📩 Send feedback to: feeback@travostay.com
